FAQ
Frequently Asked Questions
Who are we? Welcome to Kicky Brand, where humor and artistry collide! We’re a vibrant, small business fueled by the creative genius of Kellie Lewis, a former Disney animator and Emmy-winning artist. Our mission is to bring joy and laughter through unique, hand-crafted designs that capture the spirit of horse ownership and more.
Who is the artist and does she really create all this stuff? Kellie Lewis is the artist, Co-Founder, and Creative Director. She's an award-winning artist, animator, sculptor, and children's book illustrator. You find out more about her here.
With a career that includes animating iconic characters for Disney classics and earning an Emmy, Kellie’s art reflects her rich experience and distinctive style. Her work is not only visually stunning but also infused with a playful and irreverent spirit.
What are your shipping expectations? We aim to get your order to you as quickly as possible! Please allow 5-7 business days for shipping, with a maximum of two weeks. If you’re planning to gift one of our products, we recommend ordering in advance to ensure it arrives on time.
What is your return policy? As a small business offering custom art, we can’t accept returns on most items unless they are damaged. If you receive a damaged product, please reach out to us directly, and we’ll work hard to resolve the issue and make things right. For clothing returns, we will accept returns according to our standard policy.
What if I need help or have questions? We’re here to help and want to make your experience with us as smooth as possible. For any inquiries or issues, feel free to contact us at kickybrand [@] gmail [dot] com. We strive to respond promptly, but please note that our team may be a bit slower on weekends.
Can I use your artwork?
In a word, no. However, if you'd like to license any of the art, please contact us and we'd be happy to chat about options. Please refer to our Artistic Use & Copyright Notice.